Shipping policy

SHIPPING POLICY | Forge & Field Supply Co.

Streamlined Fulfillment. Transparent Tracking.

At Forge & Field Supply Co., we treat order dispatch as a critical extension of our operational standards. All domestic shipments are executed through established national carriers including UPS, DHL, and USPS, ensuring reliable transit and comprehensive tracking coverage.

⏱️ Processing & Dispatch Protocol

Every order undergoes verification, packaging, and dispatch preparation within 1–2 business days (excluding weekends and federally recognized holidays) following successful payment confirmation.

🚚 Shipping Configuration

We currently maintain a single, streamlined delivery tier:
✨ Complimentary Standard Shipping | 3–5 business days (excluding weekends and holidays)

No minimum purchase threshold. No hidden surcharges. Direct, reliable delivery from fulfillment center to your address.

🛡️ Packaging & Transit Integrity

All orders are secured in reinforced corrugated containers with internal structural padding. Our packaging protocol is engineered to withstand standard carrier handling while preserving product condition upon arrival.

📍 Tracking & Transit Monitoring

Upon carrier handoff, you will receive an automated dispatch notification containing your unique tracking identifier. Once carrier telemetry updates to "In Transit," estimated delivery typically occurs within 3–5 business days. Monitor real-time status at: https://forgeandfieldsupply.com/pages/order-tracking

🔄 Delivery Address Adjustments

If your shipping destination requires modification, notify our fulfillment team within 24 hours of order placement at hello@forgeandfieldsupply.com. Please note: once a shipment has been scanned into the carrier's active logistics network, destination modifications are no longer technically feasible.

📝 Transit Exceptions & Resolution

Should your shipment experience carrier delays, sustain visible damage, or fail to arrive within the projected window, contact our support team immediately. We will initiate a carrier trace and coordinate resolution in accordance with our Refund Policy.

🌍 Service Territory

These shipping parameters apply exclusively to orders shipped within the contiguous United States. International fulfillment options are under active evaluation.

🏢 Business Details
Store Name: Forge & Field Supply Co.
Address: 1847 Industrial Parkway, Pittsburgh, Pennsylvania 15201, United States
Phone: +1 412-559-8374
Email: hello@forgeandfieldsupply.com